Skip to content
Tracking
Hello! We know that it gives you that anxiety to know where your order is and, therefore, we leave here two links for you to pick up your order!
ATTENTION! We work with TWO DIFFERENT carriers, so if you cannot find your order at 17TRACKING, check CANIAO, after all, the order can only be found at one of the carriers.
CARRIER 17TRACK:
ACCESS BY CLICKING HERE - https://m.17track.net/pt/
CANION CARRIER:
ACCESS BY CLICKING HERE - https://global.cainiao.com/detail.htm
The deadline for posting your product is up to 7 business days, however, all orders are shipped very quickly by our outsourced logistics and shipping usually happens before that.
You will receive the tracking code in your email within 7 business days after processing your order.
The deadline for delivering the products varies from 10 to 20 business days after the supplier sends the goods to your Country. (may have a change in the delivery time, depending on the demand at the time)
As it is an international order, for the tracking to be available on the Carrier's website, the product must be moved and for this reason, it takes about 10 business days for it to be possible to view the tracking of the product on the Caniao and also in 17TRACK websites.
If in 10 working days you still don't have any information, just let us know and we'll check it, but as I said above, you can rest assured that your order has been properly processed and the delay in displaying the data in the tracking code is just a misfortune of the ordering process.
All logistics for the delivery of your order is done by the post office, our website is just a mirror of all the information passed on within the post office system, therefore, any delay or possible failure in the information is due to their system.
Our products are imported from the United States, Europe, Brazil and Asia. If your product is taking longer than the stipulated period, check the tracking code.
Any other queries, just get in touch.
ATTENTION! We work with TWO DIFFERENT carriers, so if you cannot find your order at 17TRACKING, check CANIAO, after all, the order can only be found at one of the carriers.
CARRIER 17TRACK:
ACCESS BY CLICKING HERE - https://m.17track.net/pt/
CANION CARRIER:
ACCESS BY CLICKING HERE - https://global.cainiao.com/detail.htm
The deadline for posting your product is up to 7 business days, however, all orders are shipped very quickly by our outsourced logistics and shipping usually happens before that.
You will receive the tracking code in your email within 7 business days after processing your order.
The deadline for delivering the products varies from 10 to 20 business days after the supplier sends the goods to your Country. (may have a change in the delivery time, depending on the demand at the time)
As it is an international order, for the tracking to be available on the Carrier's website, the product must be moved and for this reason, it takes about 10 business days for it to be possible to view the tracking of the product on the Caniao and also in 17TRACK websites.
If in 10 working days you still don't have any information, just let us know and we'll check it, but as I said above, you can rest assured that your order has been properly processed and the delay in displaying the data in the tracking code is just a misfortune of the ordering process.
All logistics for the delivery of your order is done by the post office, our website is just a mirror of all the information passed on within the post office system, therefore, any delay or possible failure in the information is due to their system.
Our products are imported from the United States, Europe, Brazil and Asia. If your product is taking longer than the stipulated period, check the tracking code.
Any other queries, just get in touch.